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Delivery Information

The Smallest Soap Shop in Leeds now offers FREE UK P&P on all orders above £35 by Royal Mails' 2nd class small parcel service & it's only £3.25 if you spend £35 or below.

Delivery Time (UK)

You should receive your items within 5 working days of ordering.

We endeavor to despatch your order on the day you place it if this is before 12pm, however all orders will be dispatched from the store within 2 working days of ordering, and then usual delivery will be within 3 working days of despatch.

We class working days as Monday to Friday. Should you therefore place an order anytime from 12pm on a Friday up to & including Sunday, these will not be despatched until Monday.

These timescales are regularly reviewed to ensure accuracy.

Please note although most Royal Mail orders arrive within 3 working days of despatch, some can take longer. Royal Mail do not class your order as missing or lost until 10 working days after the date of despatch. Should your order not arrive, we will gladly post a duplicate order after 10 working days have elapsed. This is due to not being able to pursue missing items with Royal Mail until after this time period. Please contact us should you not receive your order in order to allow us to rectify this. 

Delivery Costs (UK)

We would all love free delivery but unfortunately there is a cost and as such we have to charge you something. To send just one soap bar by Royal Mail using their cheapest service costs £3.20, & this is the cheapest service currently available within the UK.

Orders £30 & Below:

  • 2nd Class Delivery: £3.25
  • 1st Class Delivery: £5.50

Orders Over £30:

  • 2nd Class Delivery: NOW FREE

Most deliveries are posted using Royal Mails small parcel service, however should your order exceed 2kg in weight or the dimensions set by Royal Mail we shall then use another Courier service.

You will receive notifications once your order has been despatched from our store, however the services we use are not trackable.

Worldwide Delivery

We now offer Worldwide delivery and although most parcels arrive within 21 days some parcels do take a number of weeks to arrive. 

  • Europe Mainland - £12.95 (Tracked)
  • Asia (Not Tracked) - £14.95
  • USA & Canada (Tracked) - £14.95
  • Rest of the World (Not Tracked) - £19.95

Special Delivery

If you have any special instructions for delivery or something you would like to check first please use our Contact Form. or hit the 'message us' button hovering on your screen for a swift response.

At Adam & Eco we want to ensure you are truly happy with our service. Unfortunately sometimes issues do arise that are out of our control, but we will always endeavor to work with you to rectify any issues. We are honest Yorkshire folk & are open to all feedback.